We are building an AI-augmented document processing and identity verification agent for the compliance stage of the customer onboarding process. The agent automatically classifies uploaded documents, extracts structured data, runs AML/KYC screening, and flags high-risk or incomplete submissions for human review — with a Compliance Officer retaining final approval. Expected outcome: reduction of up to 3 business days in onboarding cycle time, recovery of approximately 5 FTE hours per week, and annual cost savings of £14,000–£19,500.

Onboarding cycle times of 5–8 business days. Manual document review and identity checks block account activation. Each case requires ~2.5 hours of compliance staff time for classification, data entry and screening. Delays increase client drop-off and deferred revenue — combined annual cost range: £14,000–£19,500 per year.